How to Increase Revenue by 15% Annually
#1. Customer reach.
There are numerous cloud-based technologies that can help a small business grow by efficiently reaching customers and creating leads. Low-cost applications exist to help manage contacts, accounts, pipeline and opportunities. More robust software may include CRM software and marketing automation tools to create more revenue by generating email campaigns and providing analytics to help get the right message to target audiences. Social media sites like LinkedIn, Facebook, Twitter, and YouTube can also be used to promote products and services. Many of these technologies are investments, fairly low cost, and SaaS-based which means you pay a simple monthly cost to use them.
Small businesses can grow using new technologies developed specifically to help
raise capital to grow your company. There are numerous crowdfunding platforms that enable the world to invest in your product or services. Some of the technologies only allow for qualified investors to invest in the business taking an equity or a debt stake into the business. There are also platforms to help organizations find angel investors or advisors.
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#3. Collaboration and productivity.
The market for productivity software is red-hot! There are many project and task management applications which help employees stay on top of their duties and provide visibility to management. There are free online document management systems to save, share and find files. These same systems eliminate the need for paper and can help small businesses save on overhead costs. Many small businesses use web-based teleconference software for webinars, video conferences or internal remote employees. Tools like these make you more productive, efficient, and ultimately happier.
#4. Customer experience.
Customers are the cornerstone of any small business, and new software and technology built to improve customer experiences and interactions can make a big impact. Customer support software helps customers find solutions through text, ticketing tools, messaging, forums, or even by online chat. Other analytics software exists to gauge the loyalty of the business’s customer relationship or to increase longevity. Last, there are web-based call centers to help organizations respond to a greater number of customers and decrease response times. Whatever your line-of-business applications, the goal in using them should be to grow your company while offering customer experiences that instantly differentiate you in your marketplace.