Extend – IT partnership tailored to your needs

The IT staffs of small and medium-sized businesses often wear many hats.

They have too much to do and not enough time to do it—spending their valuable time overwhelmed by support tickets and trying to keep employees happy. They keep the operation running, but rarely have time to undertake strategic, high-level, value-added projects that could enable their companies to make gains in productivity, agility, or cost savings. At Logic Speak, we understand that small and medium-sized businesses don’t have the budget for a comprehensive IT operation. But we also know the value of taking on projects that can make your employees’ lives better and your profits skyrocket.

That’s where our Extend service can help.

Extend is an IT partnership between your existing IT team and Logic Speak. The partnership aims to increase your IT capabilities, efficiency, and agility to help your business achieve its goals. Extend is not a replacement for your in-house IT employees. We just become force multipliers—to provide complementary skills that help round out your existing IT operation and maximize your existing IT employee investment without bloating your headcount. We help you streamline day-to-day IT demands so that in-house staff can focus on the overall IT strategy for the organization.

We will work with your team to develop a custom strategy and IT budget that lays out clearly defined rules, processes, preferences, and roles to provide transparency and avoid territorial conflicts. With our  Extend services, we can take on the barrage of support tickets and allow your in-house employees to undertake value-added projects. Or we can be employed for a specific area of IT. Each Extend service arrangement is tailored to your needs and existing in-house expertise.

Logic Speak also offers an additional option available with Extend that offers a dedicated resource to meet your needs. This offers you a dedicated full or part-time resource for your business who is located remotely or at your location. Logic Speak handles the HR issues, training, management, and reporting. You get the benefit of extra IT expertise.

Whether you need help with support, security, infrastructure, compliance, cloud, and more, Logic Speak Extend provides the following benefits to your business…

IT Expertise

With Extend, your organization gains a wealth of expertise and knowledge in different IT areas without hiring additional in-house resources.

Affordable IT tools

Engaging Extend, enables your business to purchase IT tools and equipment at a lower price due to our volume buying power. Previously unaffordable technology is now affordable.

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Training and Mentoring

Your Extend resource can bring your staff up to speed in needed areas of expertise and help them grow throughout the relationship.

Strategizing and Budgeting

Strategizing is not something overwhelmed IT resources usually have time for. And without a strategy, an IT budget cannot be accurate. As a Logic Speak customer, regardless of level of engagement, you receive two dedicated resources—a customer success manager and a technology alignment manager. These resources become experts on your business, needs, and technology and assist with strategy, planning, budgeting, and more. The result is a strategic roadmap and corresponding budget.

We want to take the stress out of technology for you and your business. Contact us to learn how.

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