Enabling remote access
To help them quickly adapt to the need to work remotely, Logic Speak temporarily provided its clients with its remote work tool, Splashtop, free of charge. By doing so, Logic Speak enabled these customers to remotely access their desktop machines in their offices from whatever device they had at home. As a result, employees could continue to work as if they were in their offices. The companies ranged from small schools to large engineering firms.
“Without Logic Speak helping our employees access their on-site desktops, we would have lost productivity and money,” said the owner of a large engineering company.
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Helping daycares serve the children of essential workers
In another case, Logic Speak helped a large daycare provider with multiple locations support kids whose schools had been shut down, but who still had to attend the center because their parents were essential workers. The number of students who needed to access remote learning tools while at the daycare center increased exponentially. Many of the students needed to attend online classes through Zoom or other platforms, depending on the school. But the daycare’s network and Internet infrastructures were not robust enough to handle this increase. Logic Speak made recommendations and performed upgrades to the daycare provider’s Wi-Fi, Internet, and network so that it could handle the increased load. It also helped the centers obtain devices for those students whose schools did not provide them.
“Logic Speak enabled us to support our students who could not attend their online school from home,” said the daycare center owner. “Without Logic Speak’s help, their educations would have suffered, and we would not have been able to provide the customer service our families expect from us.”
Supporting a charter school transitioning to remote learning
Another Logic Speak customer, a K-8 charter school, needed help providing 100% remote learning to its students. Logic Speak helped the school ensure that every student had a device, in this case a Chromebook, for remote work. Next, Logic Speak helped set up the live classroom platform.
“Without Logic Speak, our transition to remote learning would have been much more difficult on both our teachers and students,” said the school’s principal.
Microsoft 365 Empowerment
Many Logic Speak customers who had already invested in Microsoft 365 before Covid-19 shut down their businesses were not aware of or had never leveraged many of the platform’s features. To help these clients get maximum value out of Microsoft 365 for remote work, Logic Speak provided Microsoft 365 Empowerment webinars to help train and educate these companies’ employees quickly on the additional features that could help them work most efficiently.
“Logic Speak’s Microsoft 365 webinars helped our employees understand how the platform could help them work and collaborate with their co-workers and customers almost as if they were in the same location,” said the Managing Partner of a large logistics company.
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At Logic Speak, our core values shape how we lead, how we work, and how we serve our clients. They’re not words on a wall, they’re filters for decisions and expectations for how we show up every day.
But here’s something we’ve learned the hard way: even good values have a shadow side.
Values, when taken too far or applied without self‑awareness, can create unintended consequences. What starts as a strength can quietly become a blind spot. And if we’re not careful, the very things we pride ourselves on can work against us.
So today, we want to talk honestly about our values, not just the best of them, but the risks of overusing them.
We Care for You
The strength:
Caring for others is foundational to who we are. It means treating people with dignity, empathy, and kindness. It means remembering that coworkers, clients, and partners are humans first, not just roles or tickets or invoices.
The shadow side:
When care goes unchecked, it can turn into avoidance. We may hesitate to give hard feedback because we don’t want to hurt someone’s feelings. We may tolerate behaviors longer than we should because we empathize deeply with circumstances. Over time, clarity suffers, and ironically, so does trust.
Care without courage isn’t actually care.
We Lean In
The strength:
We lean in when there’s a need. We take ownership. We step up when things are unclear or uncomfortable. This value fuels responsibility, initiative, and teamwork.
The shadow side:
Leaning in too much can become overfunctioning. We jump in to fix things that aren’t ours to fix. We take on too much instead of letting others wrestle and grow. Eventually, this can lead to burnout, resentment, or invisible bottlenecks where “that person always handles it.”
Sometimes the most responsible thing to do is not lean in, but step back.
We Love Our Craft
The strength:
We take pride in doing things well. We pay attention to details. We care about quality, process, and doing the right thing, even when no one is watching.
The shadow side:
At its extreme, loving our craft can turn into perfectionism. We may over‑engineer solutions, delay decisions, or become critical when others don’t meet our internal standards. What was meant to produce excellence can unintentionally slow momentum or make collaboration harder.
Excellence should serve the outcome, not replace it.
We Keep Improving
The strength:
Growth matters here. We believe learning never stops and that feedback, when handled well, is a gift. This value keeps us curious, hungry, and moving forward.
The shadow side:
Constant improvement can quietly create the feeling that “where we are is never enough.” Wins may go uncelebrated because we’re already focused on what’s next. People may feel like they’re always being evaluated instead of occasionally being affirmed.
Improvement without appreciation can feel exhausting.
Why This Matters: Blind Spots Are Part of Being Human
None of these shadow sides mean our values are flawed. They mean we’re human.
Every person, every team, and every organization has blind spots. Often, they’re not found in our weaknesses, but in our strengths, overused or unexamined. The danger isn’t having blind spots, it’s assuming we don’t.
That’s why self‑awareness matters so deeply to us. It’s why feedback matters. It’s why we believe asking questions like “How is this landing?” and “What might I be missing?” is a leadership responsibility, not a sign of insecurity.
Living Our Values With Humility
Our goal isn’t to live our values perfectly. It’s to live them thoughtfully.
That means holding our values firmly, but ourselves humbly. It means inviting perspective, welcoming challenge, and remembering that good intentions don’t eliminate unintended impact.
When we name the shadow side, we don’t weaken our culture, we strengthen it.
Because the best teams aren’t made of people without blind spots.
They’re made of people willing to look for them.
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