There are some important questions to ask, as you explore the process of managing the IT inside your business.
1. What’s the real cost to my IT?
2. Should I hire a full-time person to manage my IT or outsource?
3. What are the consequences of good and bad technology choices?
4. When technology issue arise, what could that cost me?
5. Am I prepared for Cybersecurity issues, data breaches, and keeping up with hardware
and software updates?
Here’s why your technology is important, and what your IT vendor could be costing you.
#1. Financial consequences
One of the most important pieces of your technology is the financial part of it. With poor technology choices comes negative financial effects.
Technology that doesn’t work to accomplish your goals will be directly reflected in unnecessary expenses, which means little to no ROI. IT is far from becoming an asset, but it is a resource that should help you generate an ROI by becoming more efficient.
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#2. Expensive technical support costs
When your employee’s (end users) have issues with their technology, how do they do to solve them and what’s it cost?
They’re probably unproductive.
It’s probably unproductive for them, which means they’re less valuable towards your bottom line.
Do things tend to come to a grinding halt when technology issues arise?
When your CRM is down can you bill or generate sales activities?
Technology could be costing you tens of thousands of dollars per hour that isn’t aligned with your business plans. We want you to be efficient with your IT support costs, not a bloated expense that’s only increasing.
#3. Possible compliance issues
What is non-compliance costing your company, especially if you’re in a regulated industry like accounting or healthcare?
You want to make sure your IT vendor is driving your compliance according to your industry standards. For instance, if you work in healthcare, are you HIPAA compliant? If you work in insurance or financial services, you will want to know beyond a shadow of a doubt that you’re 100% compliant with your IT standards criteria.
#4. Ruining your reputation
If you have some sort of data breach or loss in customer information, and your customers find out, do you think they’ll be 100% comfortable in continuing to do business with you?
When this happens, what’s your Business Disaster Recovery plan to ensure your business can recover? If your IT vendor isn’t talking with you about these points, they should. Don’t let your reputation lie in the hands of someone who’s not going to care for it.
Technology can be a mess. Let us take it off your hands, so you can do what you do best in running your company. Fill out the form on this page to schedule time with us.