The shutdowns brought about by COVID-19 have shown many businesses that they can be successful even when their employees work remotely. Indeed, in a recent Gartner survey, 82% of company leaders said that they plan to allow employees to work remotely at least part of the time after the pandemic ends. Many point to benefits such as happier and more productive employees and reduced costs as reasons to continue the practice. But there are important IT implications of a permanent remote workforce that many companies have not addressed. A managed service provider (MSP) like Logic Speak can help your company implement remote work the right way.
Cloud is not less complex
The advent of cloud computing brought us cloud-based applications that enabled us to truly work from anywhere. And while many predicted that cloud would reduce the need for IT services due to reduced complexity, cloud has not reduced complexity. Instead, it has just shifted that complexity to different IT areas. And that complexity is multiplied by the number of remote workers you have.
While cloud solution providers such as Microsoft and Salesforce will make sure their environments are supported, your cloud solutions must be integrated into a cohesive platform on which your business can run and your remote employees can work. Logic Speak can help your business choose the right cloud provider and tools, address remote connectivity and security concerns, and help you figure out how to support a remote workforce.
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Choosing the right cloud environment
If you are considering a permanent remote workforce, leveraging the help of an MSP can help you choose the best cloud provider and tools to meet your needs. Salesforce or Microsoft Dynamics? G-Suite or Teams? Azure, Rackspace, VMware, or AWS? None of these solutions are perfect. With Logic Speak, you’ll understand which tool can handle all or most of your requirements, which trade-offs you should make, and which tool gives you the most bang for your IT dollar.
Enabling Connectivity
It goes without saying that to be successful with remote workers, organizations need a minimum amount of power or performance in their backend systems. How much they need is determined by the individual circumstances of the business. Logic Speak provides these components that can be centrally managed from a single pane of glass and configured from anywhere. But beyond switches, routers, and networks, what else does your company need to thrive in a remote work setting? Logic Speak provides comprehensive services and tools that enable your remote workers to stay connected and work as a team—no matter their location. From networking as a service to Microsoft cloud solutions, Logic Speak can help your remote employees stay productive.
Extending support to a remote environment
Support is another IT area that must be addressed for remote workers. How does your IT team fix a computer that isn’t in the building? What equipment does your business support when employees are remote? What technology will best help you provide support to remote workers?
Logic Speak can help you answer these and other questions by providing recommendations or minimum standards and usage policies for your employees’ home environments and processes for repairing broken IT equipment. For example, we can recommend the required configuration of your employees’ home networks, including the use of firewalls, based on their role in the company.
Ensuring security
While many businesses consider their switch to remote work a success, many have made the switch without an acknowledgement of the inherent security risks. Remote tools have enabled your business to stay afloat or even thrive during the emergency. But addressing security risks is crucial as remote work becomes the norm.
According to Microsoft, 55 percent of small and medium-sized businesses suffer a cyber attack every year. In the case of ransomware attacks—43 percent of them take more than a week to fix; only 35 percent of SMBs are profitable after a prolonged attack; and the average cost is around $80,000. And 60% of cyber attacks begin with a breached device.
If you have 50 remote employees, that means 50 home networks on which ransomware can attack your employees’ laptops. These 50 remote workers could also have 100+ kids who are connected to the same network as your employees’ laptops, introducing even more risk. And what about when those kids want to borrow their parents’ laptops? Establishing security policies for remote networks and devices can help you protect your business. Logic Speak can help.
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At Logic Speak, our core values shape how we lead, how we work, and how we serve our clients. They’re not words on a wall, they’re filters for decisions and expectations for how we show up every day.
But here’s something we’ve learned the hard way: even good values have a shadow side.
Values, when taken too far or applied without self‑awareness, can create unintended consequences. What starts as a strength can quietly become a blind spot. And if we’re not careful, the very things we pride ourselves on can work against us.
So today, we want to talk honestly about our values, not just the best of them, but the risks of overusing them.
We Care for You
The strength:
Caring for others is foundational to who we are. It means treating people with dignity, empathy, and kindness. It means remembering that coworkers, clients, and partners are humans first, not just roles or tickets or invoices.
The shadow side:
When care goes unchecked, it can turn into avoidance. We may hesitate to give hard feedback because we don’t want to hurt someone’s feelings. We may tolerate behaviors longer than we should because we empathize deeply with circumstances. Over time, clarity suffers, and ironically, so does trust.
Care without courage isn’t actually care.
We Lean In
The strength:
We lean in when there’s a need. We take ownership. We step up when things are unclear or uncomfortable. This value fuels responsibility, initiative, and teamwork.
The shadow side:
Leaning in too much can become overfunctioning. We jump in to fix things that aren’t ours to fix. We take on too much instead of letting others wrestle and grow. Eventually, this can lead to burnout, resentment, or invisible bottlenecks where “that person always handles it.”
Sometimes the most responsible thing to do is not lean in, but step back.
We Love Our Craft
The strength:
We take pride in doing things well. We pay attention to details. We care about quality, process, and doing the right thing, even when no one is watching.
The shadow side:
At its extreme, loving our craft can turn into perfectionism. We may over‑engineer solutions, delay decisions, or become critical when others don’t meet our internal standards. What was meant to produce excellence can unintentionally slow momentum or make collaboration harder.
Excellence should serve the outcome, not replace it.
We Keep Improving
The strength:
Growth matters here. We believe learning never stops and that feedback, when handled well, is a gift. This value keeps us curious, hungry, and moving forward.
The shadow side:
Constant improvement can quietly create the feeling that “where we are is never enough.” Wins may go uncelebrated because we’re already focused on what’s next. People may feel like they’re always being evaluated instead of occasionally being affirmed.
Improvement without appreciation can feel exhausting.
Why This Matters: Blind Spots Are Part of Being Human
None of these shadow sides mean our values are flawed. They mean we’re human.
Every person, every team, and every organization has blind spots. Often, they’re not found in our weaknesses, but in our strengths, overused or unexamined. The danger isn’t having blind spots, it’s assuming we don’t.
That’s why self‑awareness matters so deeply to us. It’s why feedback matters. It’s why we believe asking questions like “How is this landing?” and “What might I be missing?” is a leadership responsibility, not a sign of insecurity.
Living Our Values With Humility
Our goal isn’t to live our values perfectly. It’s to live them thoughtfully.
That means holding our values firmly, but ourselves humbly. It means inviting perspective, welcoming challenge, and remembering that good intentions don’t eliminate unintended impact.
When we name the shadow side, we don’t weaken our culture, we strengthen it.
Because the best teams aren’t made of people without blind spots.
They’re made of people willing to look for them.
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